TY  - BOOK
AU  - TENNER,ARTHER R.
AU  - DETORO,JRVING J.
TI  - TOTAL QUALITY MANAGEMENT:THREE STEPS TO CONTINUOUS IMPROVEMENT / 
U1  - 658.562 
PY  - 1992///
CY  - [S.N] : 
PB  - ADDISON - WESLEY PUBLISHING COMPANY ، 
KW  - TOTAL QUALITY MANAGEMENT
ER  -