TY  - BOOK
AU  - ROBERTS,HASSY V.
AU  - SERYESKETTER,ERNERD
TI  - Quality Is Personal, Afundtion For Total Quality Management / 
U1  - 658.5 
PY  - 1993///
CY  - [S.N] : 
PB  - THE FREE PRESS ، 
KW  - TOTAL QUALITY MANAGEMENT
ER  -