TY  - BOOK
AU  - STEIM,ROBERT E.
TI  - The Next Phase of Total Quality Managemt: Tom II and the Focus on Profitability / 
U1  - 658.562 
PY  - 1993///
CY  - [S.N] : 
PB  - MARCEL DEKKER, INC ، 
KW  - TOTAL QUALITY
KW  - TOTAL QUALITY MANAGEMENT
ER  -