TY  - BOOK
AU  - FITZ-ENZ,JAC
TI  - BENCHMAKING STAFF PERFORMANCE: HOW STAFF DEPARTMENTS CAN ENHANCE THEIR VALUE TO THE CUSTOMER / 
U1  - 658.402 
PY  - 1993///
CY  - [S.N] : 
PB  - JOSSEY-BASS PUBLISHERS ، 
KW  - LINE AND STAFF ORGANIZATION
KW  - MANAGEMENT
KW  - ORGANIZATIONAL EFFECTIVENESS
KW  - BANK MARKING
ER  -