00453nam a2200157Ia 4500003000400000008004100004040001600045082001700061100001900078245009700097260005000194300001000244650001500254650001300269650001300282GCL140319s9999    xx            000 0 eng d  aGCL / cGCL04a658.812bL W1 aLYTLE, JOHN F.10aWHAT DO YOUR CUSTOMERS REALLY WANT ? HERE'S A SURE - FIRE WAY TO FIND OUT / cLYTLE, JOHN F.  a[S.N] : bPRUETT PUBLISHING COMPANG ، c1993  a238 P04aMANAGEMENT04aBUSINESS04aSTRATEGY