TY - BOOK AU - FITZ-ENZ,JAC TI - BENCHMARKING STAFF PEREFORMANCE: HOW STAFF DEPARTMENTS CAN ENHANCE / T2 - JOSSEY-BASS MANAGEMENT SERIES U1 - 658.402 PY - 1993/// CY - [S.N] : PB - JOSSEY-BASS PUBLISHERS ، KW - LINE AND STAFF ORGANIZATION KW - ORGANIZATIONAL EFFECTIVENESS KW - BENCHMARKING ( MANAGEMENT ) ER -