TY  - BOOK
AU  - BOUNDS,GREG
AU  - YORKS,LYLE
TI  - BEYOND TOTAL QUALITY MANAGEMENT / 
U1  - 658.562 
PY  - 1994///
CY  - [S.N] : 
PB  - MC GRAW - HILL ، 
KW  - TOTAL QUALITY
KW  - TOTAL QUALITY MANAGEMENT
ER  -