SCHMENENER, ROGER W. LANT AND SERVICE TOURS IN OPERATIONS MANAGEMENT, 4TH.ED / SCHMENENER, ROGER W. - [S.N] : MACMLLAN PUBLISHING COMPANY ، 1994 - 264 P Subjects--Topical Terms: INDUSTRIAL TOURSMANAGEMENTSERVICE INDUSTRIESINDUSTRIAL Dewey Class. No.: 658.5 / SP