Your search returned 7 results.

QUALITY:FROM CUSTOMER NEEDS TO CUSTOMER SATISFACTION / BERGMAN, BO by

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: [S.N] : MC GRAW - HILL ، 1994

Availability: Items available for loan: مكتبة القاهرة الكبرى (1)Call number: 658.83\B Q.

DESIGN AND MANAGEMENT OF SERVICE PROCESSES: KEEPING CUSTOMERS FOR LIFE / RAMASWAMY, ROBIT by

RAMASWAMY, ROBIT

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: [S.N] : ADDISON - WESLEY PUBLISHING COMPANY ، 1996

Availability: Items available for loan: مكتبة القاهرة الكبرى (1)Call number: 658.812\R D.

TOURISM IN MAJOR CITIES / LAW, CHRISTOPHER by

LAW, CHRISTOPHER

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: [S.N] : INTERNATIONAL THOMSON BUSINESS PRESS ، 1996

Availability: Items available for loan: مكتبة القاهرة الكبرى (1)Call number: 338.4791\L T.

Plant And Service Tours In Operations Management / SCHMENNER, ROGER W. by

SCHMENNER, ROGER W

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: [S.N] : Macmillan Publishing Company ، 1991

Availability: Items available for loan: مكتبة القاهرة الكبرى (1)Call number: 658.5\SP.

MARKETING SERVICES: COMPETING THROUGH QUALITY / BERRY, LEONARD L. by

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: [S.N] : THE FREE PRESS ، 1991

Availability: Items available for loan: مكتبة القاهرة الكبرى (1)Call number: 658.83\B M.

PRINCIPLES OF SERVICES MARKETING / PALMER, ADRIAN by

PALMER, ADRIAN

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: [S.N] : MC GRAW - HILL ، 1994

Availability: Items available for loan: مكتبة القاهرة الكبرى (1)Call number: 658.8\P P.

LANT AND SERVICE TOURS IN OPERATIONS MANAGEMENT, 4TH.ED / SCHMENENER, ROGER W. by

SCHMENENER, ROGER W

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: [S.N] : MACMLLAN PUBLISHING COMPANY ، 1994

Availability: Items available for loan: مكتبة القاهرة الكبرى (1)Call number: 658.5\SP.

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