| 000 | 00599nam a2200217Ia 4500 | ||
|---|---|---|---|
| 003 | GCL | ||
| 008 | 140319s9999 xx 000 0 eng d | ||
| 040 |
_aGCL / _cGCL |
||
| 082 | 0 | 4 |
_a658.812 _bB C |
| 100 | 1 | _aBECKER, DENNIS | |
| 245 | 1 | 0 |
_aCUSTOMER SERVICE AND THE TELEPHONE / _cBECKER, DENNIS |
| 700 | 1 | _aBECKER, PAULA BORKUM | |
| 260 |
_a[S.N] : _bIRWIN PROFESSIONAL PUBLISHING ، _c1994 |
||
| 300 | _a94 P | ||
| 650 | 0 | 4 | _aTELEPHONE IN BUSINESS |
| 650 | 0 | 4 | _aCUSTOMER SERVICE |
| 650 | 0 | 4 | _aCOMMUNICATION |
| 650 | 0 | 4 | _aBUSINESS SKILLS |
| 650 | 0 | 4 | _aTELEPHONE ETIQUETTE |
| 942 |
_2ddc _cBK |
||
| 999 |
_c20071 _d20071 |
||