000 00588nam a2200193Ia 4500
003 GCL
008 140319s9999 xx 000 0 eng d
040 _aGCL /
_cGCL
082 0 4 _a658.402
_bJ B
100 1 _aFITZ-ENZ, JAC
245 1 0 _aBENCHMAKING STAFF PERFORMANCE: HOW STAFF DEPARTMENTS CAN ENHANCE THEIR VALUE TO THE CUSTOMER /
_cFITZ-ENZ, JAC
260 _a[S.N] :
_bJOSSEY-BASS PUBLISHERS ،
_c1993
300 _a218 P
650 0 4 _aLINE AND STAFF ORGANIZATION
650 0 4 _aMANAGEMENT
650 0 4 _aORGANIZATIONAL EFFECTIVENESS
650 0 4 _aBANK MARKING
942 _2ddc
_cBK
999 _c20884
_d20884